At Grun Power, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and products. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, address, email address, phone number, and other details that you provide when you contact us, sign up for our services, or inquire about our products.
- Site Usage Data: Information about your usage of our website, such as browsing behavior, IP address, device information, and location data (if applicable).
- Transaction Data: Information regarding the services you purchase from us, including payment details, service agreements, and purchase history.
- Customer Feedback: Any feedback, reviews, or communication you provide to us.
2. How We Use Your Information
We may use your information for the following purposes:
- To Provide Our Services: To manage, install, maintain, and monitor your solar energy systems.
- Customer Support: To communicate with you regarding your inquiries, requests, and any issues related to our services.
- Service Improvement: To analyze usage trends, improve our website, services, and overall customer experience.
- Marketing and Promotions: To send promotional materials, newsletters, and updates about our products, services, and offers (only if you have opted-in to receive them).
- Legal and Compliance: To comply with legal requirements, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We take the privacy and security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data when you place an order or submit personal information. These security measures include encryption, secure server technology, and restricted access to data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties unless we have your consent or it is necessary for the following purposes:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving you, as long as they agree to keep your information confidential.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze website traffic. Cookies are small text files stored on your device when you visit our site. You can choose to disable cookies in your browser settings, but this may affect the functionality of certain parts of our website.
6. Your Rights
As a user, you have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: If any of your personal information is incorrect or incomplete, you may request that it be updated or corrected.
- Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).
- Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions included in the communications or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
9. Changes to This Privacy Policy
Grun Power reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Grun Power
Email: info@grunpower.in
Phone: +919950062083